Shipping Info...

domestic purchases:

  • 5x7", 8x10", and 11x14" sizes ship flat in a rigid mailer
  • 16x20" and larger sizes ship rolled in a sturdy tube
  international purchases:
  • 8"x10" and 5x7" prints ship flat
  • 11"x14" an dlarger prints ship in a mailing tube
  • if you purchase and 8x10" or smaller, and an 11x14" or larger, they will all ship rolled in a mailing tube

 All orders ship via USPS first class with tracking; domestic purchases generally take 3-5 business days to arrive after the order is shipped.  International orders usually take anywhere from 7-14 business days to arrive, depending on location, but could take 3 weeks. If you need expedited shipping, please email us at for a quote before ordering.

 See the table below for estimated shipping times...

Table of Expected Delivery Dates (from date shipped)

        First Class                                      Priority                                   Express

USA    3 – 5 business days             2 – 3 business days         *1-2 business days

Canada   7 – 10 business days     5 – 7 business days    3 – 5 business days

All Others   10 – 14 business days    7 – 10 business days   3 – 5 business days

*Express service offers next-day delivery for most address in the USA, however some address may require two-day service for delivery. All express orders must be arranged and ordered by 3:00 pm Pacific Time in order to ship and deliver the next business day. If ordered after 3:00 pm  Pacific Time, order will ship the following business day.

International orders ship via USPS with tracking, and can take anywhere from 7-14 business days to arrive, or even up to 3 weeks depending on location. Tracking numbers for international (non-USA) orders may no longer be tracked once they leave the United States. Foreign postal services are only required to scan and trace Express mail orders, though sometimes they are tracked and can be accessed through the addressee’s foreign postal service. So if your tracking is not updating, don't be alarmed!  Your package is most likely still on it's way to you.

Please note that Jasper and Ruby Art is not responsible for custom fees and/or duties that you may be charged upon receipt of your International package. Information about fees and duties can be found at your local custom's office.